I'm Brennen—a designer and researcher based in Vancouver, Canada. I specialize in UX and service design for the public sector.
I run impossible-to-ignore research that shifts conversations and helps teams make better decisions.

I design and write in plain language so people can get things done.
A photo of Brennen standing at a train station in Amsterdam.

I'm currently a Senior UX Designer with the British Columbia Ministry of Housing and Municipal Affairs. Our team is creating an online permitting service for BC's building industry, local governments, and First Nations.

Prior to this, I worked as a UX Strategist for the City of Vancouver. And before that, I led the design team at the Levantine food and hospitality group mama. Let's just say I can make some pretty good hummus.

Throughout the years, I've worked with some amazing designers and consultancies like Olson Kundig, Inside Outside, Home Studios, and frog.

Education

B.S. Human Centered Design and Engineering (HCI)
University of Washington

Master of Interior Design
University of Texas at Austin School of Architecture

Published research

The rest of me:

Storyteller
Longhorn 🤘
HCDE alum
INTP
Taurus
Service designer
Black coffee drinker
Strategic thinker
Interior architect
Later-in-life Canadian
Ruthless pizza critic
Vice skip of my curling team
Pen-and-paper loyalist
Chilaquiles enthusiast
KEXP Pacific Notions listener
Kitchen gadget collector
At-home karaoke host