Working in government, I'm used to doing more with less. I'm a big believer in "boring" design and plain language.
My specialty? Making complicated policies legible and complex systems easier to use.
Currently: designing a construction permitting service for British Columbia
Right now, I'm a UX lead with the British Columbia Ministry of Housing and Municipal Affairs.
Our team is creating a digital construction permitting service for BC's local governments and builders.
Prior to this, I worked for the City of Vancouver improving municipal services. If you've registered your chihuahua or reported an abandoned mattress in Kitsilano, you might be familiar with my work.
Throughout the years, I've worked with some amazing designers and consultancies like Olson Kundig, Inside Outside, Home Studios, and frog.
Education
B.S. Human Centered Design and Engineering (HCI)
University of Washington
Master of Interior Design
University of Texas at Austin School of Architecture
Published research
Select training
Form Design Mastery
February 2026
Video coursework prepared by Adam Silver, GOV.UK interaction designer and author of Form Design Patterns
Delivering Connected Services
February 2025
2-day workshop led by Lou Downe, former Director of Design for the UK Government and author of Good Services
Voice, Tone, and Writing for Conversion
February 2023
5-session UX writing course with School of Visual Concepts, led by Katherine Karaus, Senior UX Writer at Google, and guest lecturer Torrey Podmajersky, author of Strategic Writing for UX
Information Architecture
May 2021
5-session UX design course with School of Visual Concepts, led by Amy Jiménez Márquez, VP of Product Design at Zillow
